About

DOWNTOWN STREETS TEAM

VALUES. HISTORY. STAFF.

Downtown Streets Team is ending homelessness by restoring the dignity and rebuilding the lives of unhoused men and women.

Founded in 2005, Downtown Streets Team is now beautifying seven Bay Area communities: Hayward, Novato, Palo Alto, San Francisco, San Jose, San Rafael and Sunnyvale, with more on the way. We now serve over 750 unhoused men and women a year with almost 50 staff members and growing. Our goal is to end homelessness in our lifetime: one community at a time.

Downtown Streets Team is a 501(c)(3) nonprofit. Our Tax ID is 20-5242330.

View our Annual Reports: 2011, 2012, 2013, 2014, 2015

View our Audited Financial Statements: 2015, 2016, 2017


Our Values

  1. Dignity Above All:
    We are a community that becomes greater than the sum of our parts by building a social movement that's dignified, authentic and celebratory.
  2. Inclusive Collaboration:
    Staff, Volunteers, and Partners work on the same Team to support Team Members achieving their own success because we care about everyone finding their place at DST.
  3. Personal + Professional Grit:
    We stay committed to action through uncertainty; we constantly incorporate improvements and innovations; and we prioritize taking care of ourselves and each other.
  4. Whatever It Takes:
    We are not afraid of working whenever and wherever Team Members need us.
  5. People First:
    We believe in the power of our shared humanity, determination, and resilience even in the face of insurmountable adversity.

History

  • 2004

    • Eileen Richardson takes a break from the tech industry, decides to pop into a food closet in Palo Alto to volunteer
    • The Business Improvement District (BID) in Palo Alto develops the idea that would become Downtown Streets Team (DST)

     

  • 2005-2007

    • Eileen takes over the BID and launches DST’s first team with $45k and four Team Members
    • The Santa Clara County Point-In-Time Census counts 357 unhoused individuals in Palo Alto, a number which DST will help reduce 54% by 2013
    • DST grows beyond the BID and becomes a certified 501 (c) (3), the Team expands in Palo Alto
  • 2008

    • DST expands to new communities in California and Florida
  • 2009

    • Downtown Streets Team receives a $100,000 investment from the Peery Foundation
    • DST adds second employee , Chris Richardson (Eileen’s son) who would become Chief Program Officer in 2016
    • DST places in the Top 50 Innovations in American Government by Harvard’s Ash Institute
  • 2010

    • DST adds third employee, Elfreda Strydom, now Chief Operations Officer
    • DST is awarded the prestigious Tall Tree Award by the Palo Alto Chamber of Commerce
  • 2011

    • The first work-experience Team focused on The Jungle encampment, the Clean Creeks Healthy Communities project, launches in San Jose
  • 2012

    • DST expands to it’s third Bay Area city: Sunnyvale
  • 2013

    • Joan Baez, Emmylou Harris, and Jackson Browne perform at DST’s sold out benefit concert which raises over $380,000
    • DST bridges the bay and launches a team in San Rafael, the first team in Marin County
  • 2014

    • In an unprecedented move, the City of San Jose uses its general funds to support DST housing 100 people from the The Jungle, a number which DST will surpass within the first 18 months of the contract
    • DST takes over operations of the food closet at All Saints Church in Palo Alto and rebrands it as Downtown Food Closet
    • Over 300 Team Members reach employment and 300 find housing through DST
  • 2015

    • DST celebrates 10 years of ending homelessness in the Bay Area and looks towards the future
    • DST launches its first social enterprise: KARTMA Street Cafe
  • 2016

    • February, DST expands to a fifth Bay Area city: San Francisco
    • June, DST expands to a sixth Bay Area city: Hayward
    • August, DST expands to a seventh Bay Area city: Novato
  • 2017

    • January, our San Rafael Team wins the Heart of Marin award for Excellence in Innovation, from Center for Volunteer and Nonprofit Leadership (CVNL)
    • October, DST expands to an eighth city: Santa Cruz
  • 2018

    • DST launches in Sacramento, West Sacramento, Berkeley, and Oakland
    • DST is named one of only five Best Practices in CA in the League of CA Cities and CA State Association of Counties Homelessness Task Force report
Generic placeholder image

Eileen Richardson

CEO

Eileen Richardson comes from 15 years in the high-tech industry—10 as a venture capitalist and five as CEO of two high tech companies. Eileen’s love of music and belief that the internet could change the world, led her to be the first CEO of Napster. She helped grow the infamous startup from a few thousand users to 20 million, becoming the fastest growing brand in history at the time. While on a sabbatical, Eileen began volunteering at a food closet in Palo Alto.

She fell in love with the men and women she met there and realized she could use her entrepreneurial and business skills to address one of the most difficult social issues of our day—homelessness.

Downtown Streets Team started out in Palo Alto with four team members, $45,000 and Eileen. Today, the Streets Team has been named one of only five ‘Best Practices in Ending Homelessness in the State of California’ according to the 2018 Homelessness Task Force Report released by the League of California Cities and the California State Association of Counties. The Streets Team operates in twelve cities and seven counties in California and two in Florida. The agency is nearing its 2000th success story and has also been named a ‘Top 50 Innovation in American Government’ by the Ash Institute at Harvard’s Kennedy School. The work of DST has been acknowledged by many cities as outstanding, best in class or innovative, to include San José, Palo Alto, Sunnyvale, Santa Cruz and Marin County.

In the Spring of 2018 Eileen was named one of 30 Visionaries by the New York Times, using innovative technology for good; and in recent years been named a Paul Harris Rotary Fellow; a ‘Woman of Influence’ by the Silicon Valley Business Journal and recognized with the ‘Athena Lifetime Achievement Award’ in 2015 by the Chamber of Commerce in Palo Alto. DST has been named ‘Best Nonprofit to Work For’ by The Nonprofit Times for numerous years. Eileen also helps guide Peninsula Healthcare Connection adding psychiatric, medical, intensive case management and therapy services for homeless men and women in northern Santa Clara County.

Email Eileen's Executive Assistant

 

Staff

Executive Staff

Generic placeholder image

Elfreda Strydom

CHIEF OPERATIONS OFFICER

Email Elfreda

Generic placeholder image

Chris Richardson

CHIEF PROGRAM OFFICER

Email Chris

 

Directors

Generic placeholder image

Maureen Damrel

DIRECTOR • SANTA CLARA COUNTY

Email Maureen

Generic placeholder image

Julia Lang

DIRECTOR • EAST BAY

Email Julia

Generic placeholder image

Brandon Davis

DIRECTOR • SAN FRANCISCO AND SOCIAL INNOVATION

Email Brandon

Generic placeholder image

Karen Strolia

DIRECTOR • MARIN COUNTY

Email Karen

Generic placeholder image

Logan McDonnell

DIRECTOR • DEVELOPMENT

Email Logan

Generic placeholder image

Kalie Standish

DIRECTOR • MARKETING AND COMMUNICATIONS

Email Kalie

 

Project Managers

Generic placeholder image

Kyle Morgan

PROJECT MANAGER • PALO ALTO

Email Kyle

Generic placeholder image

Cliff Navales

LEAD PROJECT MANAGER • SAN JOSE

Email Cliff

Generic placeholder image

Scott Van Gorden

PROJECT MANAGER • SAN JOSE

Email Scott

Generic placeholder image

Chris Anderson

PROJECT MANAGER • SUNNYVALE

Email Chris

Generic placeholder image

Amanda Olson

PROJECT MANAGER • HAYWARD

Email Amanda

Generic placeholder image

Raymond Gonzales

PROJECT MANAGER • SAN FRANCISCO

Email Raymond

Generic placeholder image

Greg Pensinger

PROJECT MANAGER • SANTA CRUZ

Email Greg

Generic placeholder image

Jesse Taylor-Vermont

PROJECT MANAGER • MARIN AND MARIN MOBILE CARE

Email Jesse

Generic placeholder image

Rachel Davidson

PROJECT MANAGER • SACRAMENTO

Email Rachel

Generic placeholder image

Amanda Hancer

PROJECT MANAGER • SACRAMENTO

Email Amanda

Generic placeholder image

Zama Dlamini

PROJECT MANAGER • OAKLAND

Email Zama

 

Employment Specialists

Generic placeholder image

Bella Hawley

EMPLOYMENT SPECIALIST • PALO ALTO

Email Bella

Generic placeholder image

Samantha Rose

EMPLOYMENT SPECIALIST • SAN JOSE

Email Samantha

Generic placeholder image

Tim Jones

EMPLOYMENT SPECIALIST • SAN JOSE

Email Tim

Generic placeholder image

Rob Solchaga

EMPLOYMENT SPECIALIST • SUNNYVALE

Email Rob

Generic placeholder image

Genevieve Lucas-Conwell

EMPLOYMENT SPECIALIST • SAN FRANCISCO

Email Genevieve

Generic placeholder image

Jaclyn Epter

EMPLOYMENT SPECIALIST • SAN FRANCISCO

Email Jaclyn

Generic placeholder image

Savannah Schoelen

EMPLOYMENT SPECIALIST • SAN FRANCISCO

Email Savannah

Generic placeholder image

Ayesha Nic-Gongora

EMPLOYMENT SPECIALIST • HAYWARD

Email Ayesha

Generic placeholder image

Shara Baxter

EMPLOYMENT SPECIALIST • HAYWARD

Email Shara

Generic placeholder image

Adebusola Fashokun

EMPLOYMENT SPECIALIST • BERKELEY

Email Adebusola

Generic placeholder image

Brooke Newman

EMPLOYMENT SPECIALIST • SANTA CRUZ

Email Brooke

 

Case Managers

Generic placeholder image

Matt Pendo

SENIOR LEAD CASE MANAGER • PALO ALTO

Email Matt

Generic placeholder image

Zoe Neil

LEAD CASE MANAGER • MARIN COUNTY

Email Zoe

Generic placeholder image

Sara Baltierrez

CASE MANAGER • NORTH COUNTY

Email Sara

Generic placeholder image

Hope Kusy

CASE MANAGER • SAN JOSE

Email Hope

Generic placeholder image

Paulina Soto

CASE MANAGER • SAN JOSE

Email Paulina

Generic placeholder image

Leslie Jimenez

CASE MANAGER • SUNNYVALE

Email Leslie

Generic placeholder image

Hector Malvido

CASE MANAGER • SAN FRANCISCO

Email Hector

Generic placeholder image

Jeffrey Dean

CASE MANAGER • SAN FRANCISCO

Email Jeffrey

Generic placeholder image

Kirpa Singh

CASE MANAGER • SAN FRANCISCO

Email Kirpa

Generic placeholder image

Corben Wilson

CASE MANAGER • SACRAMENTO

Email Corben

Generic placeholder image

Tiana Smith

CASE MANAGER • HAYWARD

Email Tiana

Generic placeholder image

Anna Clarke

CASE MANAGER • BERKELEY

Email Anna

Generic placeholder image

Maria Cambron

CASE MANAGER • SANTA CRUZ

Email Maria

 

Development

Generic placeholder image

Latisha Santos

DEVELOPMENT AND EVENTS COORDINATOR

Email Latisha

Generic placeholder image

Hannah Snyder

DEVELOPMENT ASSOCIATE NORTH BAY

Email Hannah

Generic placeholder image

Charman Gaines

DEVELOPMENT ASSOCIATE SOUTH BAY

Email Charman

 

Impact Data

Generic placeholder image

Justin Damrel

DATA MANAGER

Email Justin

 

Finance

Generic placeholder image

Susmita Kamat

STAFF ACCOUNTANT

Email Susmita

Generic placeholder image

Lien Huynh

STAFF ACCOUNTANT

Email Lien

Generic placeholder image

Thao Vo

ACCOUNTANT ASSISTANT INTERN

Email Thao

Generic placeholder image

Amalia Kiep

ACCOUNTANT SPECIALIST

Email Amalia

Generic placeholder image

Amita Parmar

STAFF ACCOUNTANT

Email Amita

 

Operations

Generic placeholder image

Pablo Diaz

DRIVER • SAN JOSE

Email Pablo

Generic placeholder image

Perry Mosdromos

DRIVER • MARIN

Email Perry

 

Admin

Generic placeholder image

Shin Schwartz

MANAGER • EXECUTIVE OFFICE

Email Shin

Generic placeholder image

Melissa Cui

OFFICE ADMINISTRATOR • SAN JOSE

Email Melissa

Generic placeholder image

Andry Barone

OFFICE ADMINISTRATOR • SAN FRANCISCO

Email Andry

Downtown Streets Team is a 501(c)3 Organization. Donations are tax deductible. EIN 20-5242330